Dear Toobiters，
Toobit DEX+ is an innovative feature that bridges the gap between centralized exchanges (CEX) and decentralized trading (DEX). With DEX+, users can trade popular on-chain tokens directly using the USDT in their Spot account—no Web3 wallet setup or complex blockchain operations required.
To help you get started quickly and make the most of DEX+, we’ve compiled the following FAQs. These cover key topics such as the trading process, fee structure, order status, and asset management to support your seamless on-chain trading experience.
1. What happens to tokens after I buy them via DEX+?
Any tokens you buy through DEX+ are held securely in your Toobit account. You can see your full on-chain asset balance under the "Assets" tab in the Toobit app.
2. What fees are involved in DEX+ trading?
DEX+ trading involves two types of fees:
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Trading fees: Toobit does not currently charge a fee for trading on DEX+. The platform will announce any future changes to this policy.
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Gas fee: Because DEX+ trades happen on the blockchain, they require a "gas fee" to process. This fee varies based on how busy the blockchain network is. The estimated gas fee is calculated in real-time and shown on the order confirmation page. The final amount is deducted from your Spot Account in USDT when the trade is completed.
3. Are DEX+ tokens eligible for deposit and withdrawal?
No, tokens purchased via DEX+ currently cannot be deposited from or withdrawn to an external wallet. You can, however, buy and sell these tokens at any time within the DEX+ market on Toobit.
4. Why is there slippage in DEX+ trading?
To give you the best possible result when trading volatile on-chain assets, DEX+ automatically seeks out and locks in the most favorable price at the moment your transaction is processed on the blockchain. This helps protect you from unexpected price swings.
For even more precision, DEX+ will soon be adding customizable slippage controls, which will let you set the exact price deviation you're comfortable with. Please watch our announcements for the latest updates on this and other new features.
5. Can I cancel a DEX+ order?
Because DEX+ trades are submitted directly to the blockchain, they cannot be manually canceled once placed. If an order shows as “Processing” for an extended period, it is awaiting confirmation on the blockchain and requires patience to complete.
6. Why do DEX+ orders fail?
An order can fail if the market price changes dramatically between when you place the order and when it is about to execute. As a protective measure, if the final value of the tokens you would receive drops below a minimum threshold, DEX+ automatically cancels the trade to protect your funds from excessive slippage.
7. Where can I track my DEX+ trade orders?
You can monitor all your DEX+ orders in two places:
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Completed Orders: A full history, including transaction types and filled amounts, is available in the DEX+ Order History section.
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Pending Orders: Orders that are still being processed on the blockchain can be found at the bottom of the trading page or under the "Orders" tab.
8. Do I need a Web3 wallet to trade on Toobit DEX+?
No. DEX+ is designed for simplicity. You can trade on-chain assets directly from your Toobit account without needing to set up or connect to an external Web3 wallet. As long as you have sufficient USDT in your Spot Account, you can trade with one click.
9. Is there a purchase limit for DEX+?
Yes, DEX+ has order limits in place for both efficiency and security. The minimum order amount is 1 USDT, which ensures the transaction is large enough to be successfully processed on the blockchain and cover its network fees.
For user protection and risk management, especially with new or volatile assets, the maximum order is set to 1,000 USDT. Always refer to the trading interface for the most current limits.
10. Can the final price differ from what I see when placing an on-chain order?
Yes. Due to blockchain network delays and rapid market changes, the final price can differ from the price quoted when you place the order. Toobit DEX+ has a protective mechanism that will automatically cancel the order if the final value falls below an acceptable range, ensuring that your funds are safe.
11. Is there a delay when placing an on-chain buy or sell order on Toobit DEX+?
Yes, some delay is normal. DEX+ orders must be submitted and confirmed on the blockchain, and the speed can vary depending on how congested the network is at that moment.
12. Do users need to deposit native on-chain tokens (e.g., SOL) to pay gas fees?
No. DEX+ automatically calculates the required gas fee, converts it to a USDT value, and deducts it from your Spot Account balance. You only need to ensure you have enough USDT to cover both your order and the gas fee.
Have questions or feedback on DEX+? Our team is ready to assist. Please contact us anytime through the Support Center on the Toobit website or app. We are committed to continuously improving the DEX+ experience and adding more high-quality on-chain assets.
Thank you for your continued interest and support for Toobit DEX+.
Toobit Team
2025-06-24
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Toobit reserves the right to modify or cancel this announcement at any time and for any reason without prior notice.
Risk Warning: The prices of digital assets may fluctuate significantly. The value of your investment may increase or decrease, and you may even lose the entire amount invested. You are solely responsible for your investment decisions, and Toobit is not liable for any losses that may occur due to the use of margin trading. This information should not be considered financial or investment advice. Please refer to our Terms of Use and Risk Disclosure for more details.
