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This guide walks you through depositing crypto to your Toobit account securely. Whether transferring from another wallet or exchange, the process is simple and reliable.

Step 1: Navigate to the deposit section

Open the Toobit app on your mobile device and log in to your account.
Tap on the [Deposit] at the top of the screen.
Select Deposit Digital Assets.

Step 2: Select crypto to deposit

Use the search bar or scroll through the list to find the crypto you want to deposit.
Select the crypto you want to deposit.

Step 3: Choose the correct network

Review the supported networks for the asset you selected.
Tap the same network used by your sending wallet.

Example: If sending USDT via TRON, select the TRC-20 network.

Note: Using the wrong network may result in permanent loss of funds. Double-check before proceeding.

Step 4: Choose the Destination Account

Select where to credit the funds, e.g., Spot or USDT-M Futures Account.
Once your deposited assets are credited, assets will appear in the account you selected.

Step 5: Copy the deposit address

Toobit will generate a unique address for your chosen asset and network.
Tap [Share address] or use the QR code provided.

Step 6: Initiate the transfer

Go to your external wallet or exchange account where the funds are stored.
Paste the copied address into the destination field or scan the QR code.
Make sure the network matches what you selected on Toobit.

Step 7: Verify the transaction

Submit the transfer from your sending wallet.
Wait for blockchain confirmations (timing varies by network).
Once confirmed, your funds will show under [Assets] on Toobit.

Important notice

Deposits below the minimum amount will not be credited.
Deposits may be delayed due to network confirmations. Please allow some time for the funds to arrive.
Address expiry: Before performing any deposits, refer to the [Deposit] page to confirm your current deposit address. Avoid using expired or outdated addresses, as they may lead to irreversible loss of funds.
Some crypto (e.g., XRP) generates a tag/memo, which is usually a string of numbers. Failing to include the correct tag/memo may result in loss of funds. Click here to learn more about how to deposit crypto with a tag/memo.

FAQs

What should I do if my deposit hasn't arrived?

Please submit a "Recover Recharge Not Credited" request. Provide your TxID, asset, amount, network, deposit address, and (if applicable) tag/memo. Our support team will help locate your funds.

Why haven't I received my deposit yet?

Check the TxID on a blockchain explorer to confirm the transaction status. Ensure the address and network are correct. Network congestion can also cause delays. If you need help, contact our Customer Support with your TxID.

Can I cancel a deposit?

No. Once a blockchain transaction is broadcast, it cannot be canceled or reversed. Always verify the details before sending them.

Why is my deposit address different this time?

For security reasons, Toobit may generate unique deposit addresses periodically. Always use the address displayed for your current transaction.

Can I deposit crypto from any wallet or exchange?

Yes, you can deposit crypto from any external wallet or exchange. Please ensure that the deposit network matches the withdrawal network from your sending platform; otherwise, funds may be lost.

Disclaimer

Toobit reserves the right to take appropriate action against any accounts found engaging in malicious or unauthorized activity, including but not limited to the misuse of the withdrawal limit feature, abnormal trading behaviors, or attempts to bypass risk controls. Toobit also retains the right of final interpretation for all terms, conditions, and policies related to this feature. Users are responsible for safeguarding their accounts and adhering to platform rules when using this feature.

Toobit Team

2025-09-03

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