Update on temporary market data irregularity

Dear Toobiters,

On December 4, 2025, at approximately 14:20 UTC, our systems detected a temporary issue with the price data feed. This briefly impacted trading for a small number of traders .

Our team identified the cause and has implemented a fix. Systems are now fully operational. We apologize for the disruption and are committed to maintaining a reliable trading environment.

Compensation plan

We are currently reviewing all affected trades.

Traders who incurred losses due to this issue will be fully compensated. Reimbursements will be processed today, December 5.

If you believe you were affected but do not receive compensation by the end of the day, please reach out to our Support team.

Thank you for your patience and trust in Toobit.

Toobit Team

2025-12-05