Toobit Official Statement on Futures Trading Compensation Plan

Dear Toobit Community,

    In light of the recent futures trading anomaly, we have completed a thorough review and are introducing a compensation plan to address any losses incurred by affected users.

   We will be compensating users based on the following approach:

Compensation Logic:

Losses will be calculated using the latest market price to restore impacted positions. The compensation will cover both the position loss and associated fees, allowing users to reopen their positions independently. Specifically, the compensation will include:

• Accumulated PNL from the impacted trades.
• Fees related to the erroneous stop-loss execution.
• Fees for reopening the position.
• Trading fees

We are committed to maintaining a fair and transparent trading environment and appreciate your understanding as we address this situation.

For further assistance or inquiries, please contact our customer support team. Thank you for your continued trust in Toobit.

Sincerely,

Toobit Team