Toobit'te görev ödüllerinizi talep edemiyorsanız, bunun aşağıdaki nedenlerden biri olabilir:
1. Kullanıcılar, uygunsuz, dürüst olmayan veya kötüye kullanım faaliyetlerinde bulunduklarında (örneğin, yıkama ticareti, hacim sahteciliği, eşleşmiş ticaret vb.) görev ödülünden diskalifiye edilecektir. Diskalifiye olmamak için bu yasaklı faaliyetlerde bulunmayın.
2. Tüm görev koşullarının yerine getirildiğinden emin olun. Görevi uygun bir şekilde tamamladığınıza inanıyorsanız, ödül uygunluğu için tüm gereksinimleri karşıladığınızı doğrulayın.
Ödüllerimi almadıysam ne yapmalıyım?
- Web için:
1) Toobit hesabınıza giriş yapın.
2) Yardım almak için sağ alt köşedeki destek simgesine tıklayın.
3) "Bonus Sorunu" veya "Bonus Almama" anahtar kelimelerini girin. Bilgileri doldurmanız için bir bağlantı olacaktır.
4) Sol alt köşedeki düğmeye tıklayın ve bonus sorun detaylarınızı göndermek için [Gönderim] düğmesini bulun.
5) Gerekli bilgileri, Toobit UID'niz, kampanya bağlantısı ve diğer gerekli detaylar dahil olmak üzere doldurun, ardından formu gönderin.
6) Başarıyla bir talep gönderdiniz!
- Uygulama için:
1) Toobit uygulamasına giriş yapın ve ana sayfadaki destek simgesine dokunun.
2) "Bonus Sorunu" veya "Bonus Almama" anahtar kelimelerini girin. Bilgileri doldurmanız için bir bağlantı olacaktır.
3) [Gönderim] düğmesine dokunun ve formu gönderin.
4) Gerekli detayları, Toobit UID'niz, kampanya bağlantısı ve diğer gerekli bilgileri tamamlayın, ardından formu gönderin.
5) Başarıyla bir talep gönderdiniz!
Müşteri Destek ekibimiz 1-3 iş günü içinde yanıt verecektir. Tüm kullanıcılarımıza yardımcı olmak için çok çalıştığımız için lütfen sabırlı olun.
Toobit olarak tüm kullanıcılarımıza sürekli destekleri için teşekkür ederiz. Başka sorularınız varsa, lütfen Müşteri Destek ekibimizle iletişime geçmekten çekinmeyin.
Toobit Ekibi
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